WORCESTER, Mass., July 5 /PRNewswire-FirstCall/ -- The Hanover
Insurance Group, Inc. (NYSE: THG), a leading super regional property and
casualty company, announced today that it has introduced a Business Owner's
Policy (BOP) class comparison look-up tool. The tool is designed to help
The Hanover's agent partners quickly and efficiently categorize a small
business owner's industry classification and obtain a quote for the
company's Avenues(TM) BOP faster than ever.

(Logo: http://www.newscom.com/cgi-bin/prnh/20051031/NEM023LOGO )

"The new BOP class comparison look-up tool will simplify the quoting
process for our agent partners, saving them precious time and helping them
achieve even greater productivity," said Marita Zuraitis, president of The
Hanover's property and casualty companies. "This tool is yet another
example of our commitment to continuous improvement and to deliver on our
promise to provide world class products and services, while doing whatever
it takes to make it easy for agents to successfully conduct business with
us."

The process of classifying a small business for a new policy can be
time-consuming because insurance companies often use different
classifications names for small businesses. The Hanover's BOP class
comparison look-up tool simplifies this process, allowing agents the
flexibility to search for an accurate small business classification using
keywords, Standard Industrial Classification (SIC) codes or North American
Industry Classification System (NAIC) codes.

When obtaining a quote for The Hanover's Avenues BOP agents can now
determine how to classify a small commercial client on the spot.

"The new BOP class comparison tool enables our agency to easily
determine whether a risk can be written by The Hanover and if so, whether
it would be eligible for a BOP or a package, eliminating a lot of back and
forth between agents and underwriters," said Betty Chapin, agency manager
for Fred Rhodes and Co. of Houston, Texas. "By constantly adding features
like the BOP class comparison tool, The Hanover's agent website, The Agency
Place, continues to be a good resource for our agency."

The BOP class comparison look-up tool was launched to complement The
Hanover's fully automated, user-friendly, small commercial platform, which
rivals the best in the business and helps agents easily quote, issue, and
endorse BOP, commercial auto, umbrella, and workers' compensation policies
online. To further meet the needs of our independent agent partners, The
Hanover also provides dedicated Small Commercial Sales Managers, who know
the local markets and can write and bind small commercial business up to
$25,000.

The class comparison look-up tool is available to agent partners on The
Hanover's agent resource site, The Agency Place (TAP).

About The Hanover

The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester,
Mass., is the holding company for a group of insurers that includes The
Hanover Insurance Company, also based in Worcester; Citizens Insurance
Company of America, headquartered in Howell, Mich., and their affiliates.
The Hanover offers a wide range of property and casualty products and
services to individuals, families and businesses through an extensive
network of independent agents, and has been meeting its obligations to its
agent partners and their customers for more than 150 years. Taken as a
group, The Hanover ranks among the top 35 of more than 950 property and
casualty insurers in the United States.

About Fred Rhodes & Co.

Fred Rhodes & Co. is a Houston-based independent insurance agency. The
company brings over 60 years experience to the specialty of providing the
best in commercial policies. Many clients have been customers of the
company for three generations. This extraordinary loyalty is a result of a
service philosophy that puts the customer's needs first. The experienced
staff at Fred Rhodes has constantly provided creative and cost effective
solutions, custom designed to each client's unique insurance needs.

    CONTACTS:
    Investor Relations                Media Relations
    Sujata Mutalik                    Amy Lynn Banek
    smutalik@hanover.com              abanek@hanover.com
    (508) 855-3457                    (508) 855-4486

SOURCE The Hanover Insurance Group, Inc.

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